2008-09-08T07:31:50Z http://blog.peterdehaan.com/comments/atom.aspx Quick Blog tag:blog.peterdehaan.com,2008-09-02:1330888 Bonnie 2008-09-02T12:09:24Z 2008-09-02T09:13:27Z tag:blog.peterdehaan.com,2008-08-26:1312431 Peter DeHaan http://www.peterdehaan.com 2008-08-26T06:43:19Z 2008-08-26T06:43:19Z
That is an interesting thought. I didn't see anything abnormal on my last phone bill, so I think it's okay. Also, the code number was 12 digits, so it is too long for a phone number. Just for kicks, I did try dialing the code number and received a "your call cannot be completed" recording after dialing the 4th digit.]]> tag:blog.peterdehaan.com,2008-08-25:1311761 Tim 2008-08-25T22:03:51Z 2008-08-25T22:03:51Z There must be a scam here somewhere. I wonder if, when you put in your "Claim #", you are actually dialing a new phone number for which you will be raped per minute.]]> tag:blog.peterdehaan.com,2008-08-13:1278286 Anonymous 2008-08-13T14:45:06Z 2008-08-13T14:13:18Z tag:blog.peterdehaan.com,2008-07-13:1191220 Susan from UK web designers http://www.thrusites.com/ 2008-07-13T18:11:50Z 2008-07-13T11:13:49Z tag:blog.peterdehaan.com,2008-07-09:1181443 Anonymous 2008-07-09T09:36:08Z 2008-07-09T09:10:23Z tag:blog.peterdehaan.com,2008-07-03:1167329 bonmarhar 2008-07-09T09:38:45Z 2008-07-03T09:52:05Z tag:blog.peterdehaan.com,2008-06-26:1150971 Aaron Osgood http://www.Streamline-Solutions.net 2008-06-26T16:42:14Z 2008-06-26T16:39:33Z
Regarding the Office 2k7 - you should ask your friend A) How long did they use Office 2k3? and B) how long ago did they switch? I had the same initial reaction when I recently switched, but am learning to like 2k7 better (Especially now that Mr. Gates has left the company(-; )]]> tag:blog.peterdehaan.com,2008-06-19:1132355 Tiffany 2008-06-20T23:10:15Z 2008-06-19T14:10:47Z tag:blog.peterdehaan.com,2008-06-16:1122914 Peter DeHaan http://www.connectionsmagazine.com 2008-06-16T07:57:46Z 2008-06-16T07:57:46Z
Your point is well taken. I will concede that the press release was not spam like the others, nevertheless it is not what Connections Magazine readers are interested in seeing.

From a product/software standpoint, there is one key difference between the needs of inhouse and outsourcing call centers. Outsourcers deal with multiple clients, so their systems need to easily and effectively scale to handle hundreds or even thousands of accounts. Since this is not a requirement for inhouse call centers, many products designed for them do not work efficiently for outsourcing call centers. If Verint's products have been successfully implemented in a multi-client outsource call centers, then that would be a case study of great interest to the readers of Connections Magazine.

Thank you for the clarification.]]>