The Musings of Peter DeHaan
Things that don't fit in Peter DeHaan's other four blogs!
The Musings of Peter DeHaan: Category Archive for Call Center

The Cost of Healthcare Reform

Does IVR Stand for "Idiotic Voice Response"?

Call Centers Can Aid in Healthcare Reform

Being a Substitute is No Excuse

Responding to Email

Travel Trivia and Other Tidbits

A Trip to the ATA Convention

Is it a Scam, Bad Marketing, or Ineptitude?

Road Trip to St Louis for the ATSI Convention

Can Self-Regulation Work?

Travel Tidbits

A Tale of Two ATAs

The Problem with Healthcare

I'm Back!

Road Trip

Robo Calling

Robo Calling Should Screech to a Halt