AARP Revisited
My post last week, "Who Told AARP About My Birthday?" brought a quick response from "AARP Staffer." I would let you know who this mysterious AARP staffer is, but unfortunately, he or she was too shy to leave a name or a working "reply to" email address. Generally this degree of anonymity would cause me to dismiss any comments as meritless, but I do believe that "AARP Staffer's" intentions were good, even though dialog was cut off.
Regardless, "AARP Staffer's" comments did offer some clarity on the company's situation and marketing intentions.
I understand that there are services that scan the Internet for any mention of their clients'. Apparently, AARP employs such a service, as I seriously doubt if "AARP Staffer" is a regular reader of my blog. (I posted the message at 7:24 PM and "AARP Staffer" left a comment at 8:41 AM the next day.)
You would think that after going to all that trouble to find my blog and respond, they would leave a means for follow-up. Usually, I would not approve a comment from a nameless writer with a non-working "reply to" email address.
This brings up another point. Yes, I do review all comments and exercise discretion over which messages get added for you to read and which are deleted. This is not to imply that I censor comments made to my blog, but I do want to make sure that all responses are worthy of your time. Yes, I have deleted SPAM messages submitted as comments, plus I will generally deep-six anonymous submissions. After all, if a person is hiding behind their computer, then why should we bother to listen? Lastly, I understand that sometimes profane or inappropriate statements are made in comments; rest assured I will shield you from those as well.
What about succumbing to the temptation to dump unflattering responses? I suppose it could happen, but I don't want to stifle free-speech, just purge irresponsible communication.
Anyway, let's see if "AARP Staffer" has anything to say about this post. Check back tomorrow to find out.
Regardless, "AARP Staffer's" comments did offer some clarity on the company's situation and marketing intentions.
I understand that there are services that scan the Internet for any mention of their clients'. Apparently, AARP employs such a service, as I seriously doubt if "AARP Staffer" is a regular reader of my blog. (I posted the message at 7:24 PM and "AARP Staffer" left a comment at 8:41 AM the next day.)
You would think that after going to all that trouble to find my blog and respond, they would leave a means for follow-up. Usually, I would not approve a comment from a nameless writer with a non-working "reply to" email address.
This brings up another point. Yes, I do review all comments and exercise discretion over which messages get added for you to read and which are deleted. This is not to imply that I censor comments made to my blog, but I do want to make sure that all responses are worthy of your time. Yes, I have deleted SPAM messages submitted as comments, plus I will generally deep-six anonymous submissions. After all, if a person is hiding behind their computer, then why should we bother to listen? Lastly, I understand that sometimes profane or inappropriate statements are made in comments; rest assured I will shield you from those as well.
What about succumbing to the temptation to dump unflattering responses? I suppose it could happen, but I don't want to stifle free-speech, just purge irresponsible communication.
Anyway, let's see if "AARP Staffer" has anything to say about this post. Check back tomorrow to find out.

Hi, me again. No malice intended, but as my position does not involve being a public spokesperson for AARP, I thought it better to remain anon. Also, I'm sure AARP does use various services to look for it being mentioned online, but mine is pretty simple: a Google blog search feed into my Bloglines account!
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HEY! You called the AARP Staffer out, but made no mention of the pathetic leaching attempt by your fan at the AAYP???
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Google offers a service to notify you of any mention of your name on web pages or in blogs. There is a free version and a paid for version.
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It is a great services and is called Goggle Alerts (http://www.google.com/alerts); that is how I found out there is another "Peter deHaan" who is also blogging: see http://blogs.adobe.com/pdehaan/
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